Returns & Exchanges

Returns & Exchanges

Last updated: [Update Date]

30-Day Return Window

We want you to love your purchase. If you are not completely satisfied, you may request a return within 30 days of delivery. Items must be unused, unworn, and in their original packaging with all tags attached.

How to Start a Return

  1. Email [email protected] with your order number and the reason for the return.
  2. We will reply within 1–2 business days with a return authorization and the return address.
  3. Securely pack the item(s) and ship them back with a trackable shipping method.
  4. Once we receive and inspect the return, your refund or exchange will be processed within 5–10 business days.

Refunds

Refunds are issued to the original payment method. Shipping fees (original and return) are non-refundable unless the item is defective or we shipped the wrong product.

Exchanges

To exchange an item for a different size, color, or product, follow the return process above and place a new order for the replacement, or let us know in your return email and we will arrange the exchange.

Non-Returnable Items

  • Items marked as final sale or clearance
  • Personalized or custom-made products
  • Intimate or hygiene-sensitive items that have been opened

Damaged or Defective Items

If your item arrives damaged or defective, contact us within 14 days of delivery with photos. We will arrange a free replacement or a full refund, including shipping.

Contact

Return questions? Email [email protected].